Why the charger that arrived was missing the power cable that corrects to the power?
The Razer series charging cables do not come with power cable. If you need one, please leave a message in your order.
Why I contacted Razer and they confirmed that the one I received is not authentic?
The chargers of the Razer series that we sell are all genuine. The chargers that Razer confirmed that the one because that have not been registered in their system. However, we have great confidence in the products we are selling. The quality will be better than the official version and even cheaper.
I worry about using this charger and damaging my computer
As long as the charger you purchase has the same model and voltage as your original one, it will definitely not damage your computer. All the chargers are sourced from the same place as the officially sold ones. We don't have brand premium, and we have an advantage in terms of price.
How do I identify the correct Razer charger?
Check the wattage and voltage printed on the original adapter and match it with your laptop model.
