We have 100% confidence in the products we have sold. If the product fails to charge, please follow the instructions below:
1. Can your machine function properly without any replacement?
2. Is the battery properly installed?
3. After the battery is installed, please wait for a few minutes to ensure that the machine has fully started.
The above steps cannot solve your problem. Please send us an email and attach the installation video. We will either resend it to you or offer a refund.