Return And Warranty

If you are not satisfied with the purchased goods, please contact us directly. For fastest resolution, please contact us first. You may still use PayPal buyer protection according to PayPal’s policy.

To solve your after-sales problems more efficiently, please contact us through WhatsApp or Inbox on the homepage.

Accessories-Mall offers 30-day returns and a 1-year limited warranty for eligible replacement batteries and power accessories.

To avoid conflicting information, all return, refund, replacement, warranty, and shipping-cost rules are governed by our main policy page:

View our full Return, Refund & Warranty Policy

Quick Summary

  • You may request a return within 30 days of delivery.
  • Non-defective returns, including wrong item ordered or change of mind, are returned at the buyer's shipping cost.
  • Confirmed defective, damaged, or wrong items are eligible for a replacement, refund, or return-shipping support.
  • Most replacement batteries include a 1-year limited warranty against confirmed manufacturing defects.
  • Please contact us before sending any product back. The correct return address may vary by order and location.

Start A Return Or Warranty Request

Please contact us with your order number, product name, delivery date, and a short description of the issue. Photos or a short video may help us resolve the request faster.

Email: battery@accessories-mall.com
WhatsApp: +86 184 7563 5423

Payment Provider Protection

For the fastest resolution, please contact us first if there is any issue with your order. This does not limit any buyer protection rights available through your payment provider.

Last updated: July 2026